Your privacy is our priority. This document transparently explains how ZiaTogel collects, uses, stores, and protects your personal information at all times.
We do not just make promises — we ensure every aspect of your data protection is implemented technically and procedurally at every level of the platform.
All data transmitted between your device and ZiaTogel's servers is protected by 256-bit SSL encryption. This means sensitive information such as passwords and payment details cannot be read by third parties during transit.
Only authorised ZiaTogel staff with a legitimate job requirement may access member personal data. All access is logged and continuously monitored to detect any suspicious activity.
We clearly explain what data we collect, why it is collected, and how long it is retained. There is no hidden data collection. You have the right to know everything about how your information is managed.
You may request access to, correction of, or deletion of your personal data at any time. ZiaTogel gives you full control over your personal information through your account settings or by contacting our support team.
ZiaTogel has never and will never sell, rent, or share members' personal data with advertisers, data brokers, or any other third party for commercial purposes without your prior explicit consent.
In the event of any security incident involving your data, ZiaTogel will notify you within 72 hours via your registered email and in-platform notification, in line with international data protection best practices.
Welcome to the ZiaTogel Privacy Policy. This document clearly and thoroughly explains how we collect, use, store, and protect your personal information when you register and use our online betting platform. By using ZiaTogel's services, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully to fully understand your rights and the choices available to you.
ZiaTogel is an online wagering platform operating exclusively for the Malaysian market, offering a wide range of entertainment products including Slot Games, Sports Betting, Live Casino, togel, and e-sports. As a trusted platform, we take personal data protection seriously and are fully committed to ensuring your information is handled transparently and responsibly.
This Privacy Policy applies to all personal information collected from you across all ZiaTogel channels — including the official website at ziatogel.bio, the ZiaTogel mobile app, live chat support, customer support email, and any other interactions involving the exchange of personal information.
This policy does not apply to third-party websites or services you may access via external links. We recommend reading the respective privacy policies of those services separately.
ZiaTogel collects several categories of personal information depending on how you interact with our platform. We only collect data that is genuinely necessary for operational, security, and service improvement purposes.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity | Name, MyKad, date of birth | Registration form & KYC |
| Contact | Email, phone, address | Registration form |
| Financial | Bank accounts, e-wallets | Deposit/withdrawal process |
| Technical | IP, browser, OS | Automatically during session |
| Usage | Games played, wagering | Automatically during gameplay |
ZiaTogel uses your personal data solely for legitimate purposes related to platform operations. We do not use your data for any purpose not stated in this Privacy Policy without obtaining your consent in advance.
ZiaTogel does not sell, rent, or trade your personal information to any third party for their commercial purposes. However, there are certain situations in which we may need to share your data with carefully selected parties:
We work with selected third-party providers who help us operate the ZiaTogel platform. These include server infrastructure providers, licensed payment processors, identity verification (KYC) service providers, and analytics platforms. All partners are bound by strict data confidentiality agreements and may only use your data for agreed purposes.
ZiaTogel may disclose your information to government authorities, regulatory bodies, or law enforcement agencies when required to do so by law, court order, or valid regulatory directive. In such situations, we will endeavour to notify you where the law permits us to do so.
If ZiaTogel is involved in a merger, acquisition, or asset sale, members' personal data may be transferred as part of that transaction. Members will be notified in advance via email or in-platform notification, and they have the right to opt out.
ZiaTogel uses cookies and similar tracking technologies to enhance your user experience, maintain login session security, and collect analytics data that helps us improve the platform.
You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the ZiaTogel platform and your overall gaming experience.
The security of your data is our highest responsibility. ZiaTogel implements multiple layers of technical and organisational protection to ensure your information is always safe from unauthorised access, disclosure, alteration, or destruction.
All data in transit is protected with industry-grade encryption.
2FA is available for all member accounts as an added layer of security.
Our security team monitors systems continuously around the clock.
Data is stored in data centres equipped with strict physical and digital access controls.
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of a data security breach involving your information, we will notify you within 72 hours and take immediate action to contain it.
As a ZiaTogel member, you have certain rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. We will provide this information within 14 business days.
If your data is inaccurate or outdated, you have the right to request an immediate correction. You can also update your profile information directly through your account settings.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.
You have the right to object to the processing of your data for direct marketing purposes or to object to automated decisions that affect you.
You may request your data in a machine-readable format (such as JSON or CSV) for transfer to another platform as needed.
You may request that we restrict the processing of your data under certain circumstances, for example while you are disputing the accuracy of data we hold.
To exercise any of the above rights, please contact the ZiaTogel support team via 24/7 Live Chat or our support email. We will process your request within 14 business days and may need to verify your identity before responding.
ZiaTogel is a platform designed exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from underage children or minors.
If we find that personal information belonging to someone under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. All remaining funds will be forfeited in accordance with our Terms and Conditions.
ZiaTogel retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout the active account period | Service operations |
| Financial transaction records | 7 years after transaction | Legal obligations & AML |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Customer support logs | 3 years after resolution | Quality control & complaints |
| Cookie & analytics data | 13 months | Site performance analytics |
| Security logs | 12 months | Fraud prevention |
When the retention period expires or when you request deletion (subject to legal requirements), your data will be securely deleted from our systems using irreversible deletion methods. Data that is no longer needed will be fully anonymised before being used for statistical or internal research purposes.
ZiaTogel reserves the right to amend or update this Privacy Policy at any time to reflect changes in business operations, legal requirements, or current industry practices. All amendments take effect immediately upon publication on our official website.
For material or significant amendments — those that substantially change how we use your data — we will notify you in advance with at least 14 days before those amendments take effect, via your registered email or in-platform notification.
Your continued use of ziatogel services after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and request data deletion in accordance with the stated procedures.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the ZiaTogel privacy team is ready to assist you.
The fastest way to get immediate assistance from our team.
We are committed to responding to all privacy-related enquiries within 2 business days. For formal requests relating to data rights (access, deletion, portability), please clearly state the type of request and provide your account details to expedite the verification process.